Who We Are

WHO ARE WE: Our website address is https://safegardfinancial.com.

SafeGard Financial Online Privacy Statement

SAFEGARD FINANCIAL Online Privacy Statement (“Privacy Statement”) describes the privacy practices of Safegard Financial d.b.a. Safegard Insurance and the affiliated companies whose websites and mobile apps link to this Privacy Statement (“Safegard Financial,” “we,” “our” or “us”). This Privacy Statement explains the information we collect, why we collect it, how we use and share it, and the choices you can make regarding your information.

Safegard Financial insurance customers may also receive a privacy statement for insurance products in the initial policy package and annual policy documents. Those customer privacy statements may contain additional privacy information relating to your customer relationship with us. Those privacy statements and this Online Privacy Statement should be read together.

Summary

This summary tells you the basics of our privacy commitment to you: how we process information that can be used to reasonably identify you or your household, directly or indirectly (“Personal Information”), how we protect it, and who can see it. It would help if you read the entire Privacy Policy below for full details.

• We obtain Personal Information from you directly, from your transactions with us, and third parties such as state motor vehicle departments.
• We do not and will not sell or share your Personal Information (as those terms are defined under data privacy and security rules and regulations (“Data Protection Laws”)).
• Any third parties who perform services for us must safeguard any Personal Information they process on our behalf.
• We use technical, physical, and administrative measures to secure and limit access to your Personal Information.

The Personal Information We Collect

The following sections tell you more about how and when we collect your Information.

Personal Information We Obtain From You

SAFEGARD FINANCIAL, d.b.a SAFEGARD INSURANCE collects personal and other information about you. Personal information is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked (directly or indirectly) with you. Other, non-personal information does not reveal an individual’s identity such as information that has been de-identified or aggregated. The type and amount of information we collect varies based on what products and services you have with us.

We collect personal information about you in several ways from several sources. We collect personal information directly from you including when you sign up for services, buy a product, subscribe to a membership or mailing list, set up an account with us, activate a feature such as enrolling in our mobile app, or during the quoting, registering, application, claims handling or roadside assistance processes. We and service providers working on our behalf collect personal information from you such as IP address, browsing history, and other internet activity information when you use one of our websites or mobile apps, view our emails, or otherwise engage with us through a computer or mobile device (“Sites”). We also collect personal information about you from third parties such as consumer reporting agencies, state agencies, such as departments of motor vehicles, service providers, marketing companies, and data providers, as well as individuals such as your spouse or your parent.

During the quoting, application, or claims handling processes, you may give us Personal Information such as your:

• Name
• Address
• Phone number
• Email address
• Social Security number
• Driver’s license number
• Date of birth
• Claims-related data including occupational information and health data

If you give us your email address, SAFEGARD FINANCIAL, D.B.A SAFEGARD INSURANCE may use it from time to time to notify you of such things as new services, and special offers, to confirm transactions, or provide claims-related updates. If you do not wish to be contacted by email for non-policy-related communications, you may unsubscribe by following the instructions at the bottom of any SAFEGARD FINANCIAL, D.B.A SAFEGARD INSURANCE email you receive.

If you provide your mobile phone number, with your consent we may send you text messages regarding your customer account.

If you are a policyholder, you can also log in to your account at YOUR PROVIDER CARRIER, click on “Update Email Preferences” on the right side of the screen, and choose the level of communication you’d like to receive from the carrier.

We may also collect Personal Information when you visit our website. However, SAFEGARD FINANCIAL, D.B.A SAFEGARD INSURANCE’s website processes standard opt-out preference signals in a frictionless manner. You can implement a standard opt-out preference signal through any legitimate web browser. When our website recognizes a standard opt-out preference signal, such as the Global Privacy Control (“GPC”) signal, your Personal Information will not be collected for cross-context behavioral advertising purposes.

Sensitive Personal Information

Some personal information we collect is defined under the law as sensitive personal information. Sensitive personal information we collect includes Social Security number, driver’s license number, state identification card number, passport number, customer account log-in, financial account number, debit card number, credit card number in combination with any required security or access code, password or credentials allowing access to an account, precise geolocation information, racial or ethnic origin, religious beliefs, union membership, genetic data, biometric information used for identification, personal health information, and sexual orientation or sexual history.

Data Relating To Your Transactions

About your interactions and transactions with us and others, including payment history, claims, coverage, and vehicle changes, we might gather Personal Information.

Content Obtained From Other Sources

If allowed by law, service providers and other parties may give us Personal Information about you, such as credit reports, motor vehicle reports, and claim reports from consumer reporting agencies. If allowed by relevant state legislation, we may gather credit information when you request a rate quotation. The specifics of your credit information are not accessible to our sales and customer service staff. The SAFEGARD FINANCIAL query will not be visible to other businesses that access your credit record. Only you will be able to see it. Your credit rating or score won’t be impacted by our inquiry.

We might additionally verify the driving records and claims history of the staff members you plan to have operating vehicles on your company’s behalf if you are buying a commercial policy. Data pertaining to claims may be received by us, including information from possible lienholders (for child support or Medicare, for example). For SAFEGARD FINANCIAL to process claims in accordance with applicable law, this information is required.

Comment

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

The Personal Information We Disclose

We shall only share the Personal Information we gather on applicants, clients, workers, independent contractors, and previous clients with the parties as necessary or authorized by law.

A large portion of this acquired Personal Information is kept on file in your policy and/or claims records for our clients and past clients. We use this Personal Information as instructed by you, with your approval, to handle claims, process and serve your policy, and so on.

Here are some instances of how we might divulge your Personal Information

To process your application, maintain your policy, handle any claims you may have, and assist with other related tasks, we are required to share Personal Information about you with our agents, investigators, appraisers, attorneys, and other relevant parties.
When it becomes necessary to carry out transactions or offer services that you have requested or authorized, we will disclose your personal information to those individuals or organizations. Information about your insurance is sent to adjusters and the companies that will fix your car when you file a claim.

We may share Personal Information with individuals or groups that we have determined require it to carry out an insurance, business, or professional activity for us. Among them are companies that support us in marketing and administrative tasks. We may disclose Personal Information to financial institutions with which we have a joint marketing agreement if your state’s laws allow it. It is mandatory for all these businesses to maintain the confidentiality of the Personal Information we give them and to utilize it just for the intended purpose. Companies performing actuarial research or audits may receive personal information. In this instance, no study report will contain any personal information about you.

When it is no longer required, the Personal Information will be erased or returned to us, and the organization must agree not to release it again. Additionally, if you are involved in an accident with another insurance company’s insured, we may disclose your personal information to them. We may also share it with our insurance-holding reinsurers. – assist groups that identify and stop fraud among the SAFEGARD FINANCIAL, D.B.A SAFEGARD INSURANCE businesses below and other SAFEGARD FINANCIAL, D.B.A SAFEGARD INSURANCE Corporation subsidiaries in order to provide you with extra goods and services.

In cases of suspected fraud or illegal activities if ordered by a subpoena, search warrant, other court order, or mandatory government or law enforcement process; with service providers to deliver content on websites and mobile apps based on your location, but only after obtaining your consent; with consumer reporting agencies as permitted by law; with medical professionals or institutions to verify coverage or conduct operations or services audits; with state insurance departments or other governmental or law enforcement authorities if required by law or to protect our legal interests; or in the event of a business transaction involving the sale of all or a portion of our business or assets in which case we will comply with applicable laws regarding notice and consent in such transfers

Confidentiality And Security

SAFEGARD FINANCIAL, d.b.a. SAFEGARD INSURANCE.com is always being enhanced. We’re curious about how users interact with our website, what they enjoy and don’t like, and where they run into issues. To make SAFEGARD FINANCIAL, d.b.a SAFEGARD INSURANCE.com a more convenient place to conduct business, we could collect information about how users traverse our website. We collect data using a variety of ways, including knowing a user’s browser and the most popular pages. We might also use this information, either combined or anonymized, to present you with offers of goods or services that we think you’ll find interesting.

We use cookies to improve your experience while using SAFEGARD FINANCIAL, d.b.a SAFEGARD INSURANCE.com, and our mobile apps. Cookies are small files that are stored on your device used to access our services. They help us personalize your experience when you return to our website, and they are required for certain portions or functionality of our website. Most browsers let you determine whether to accept our cookies. If you don’t use cookies, you won’t be able to use certain SAFEGARD FINANCIAL, d.b.a SAFEGARD INSURANCE.com features.  

SAFEGARD FINANCIAL, d.b.a SAFEGARD INSURANCE may also place small pieces of computer code (embedded objects) on our pages to help our advertising partners count how many customers they referred to our site. We may use these objects to track how many referred customers get a rate quote. We may also use objects placed on other sites to monitor your exposure to our advertising or other offers online. These objects generally collect device identifiers, IP addresses, and similar identifiers, but do not collect things like your name or contact information. You can opt out of our advertising service provider(s) and other companies’ tracking cookies used for interest-based ads by sending an email to info@safegardfinancial.com.

We also provide some links to third-party websites that are not owned by SAFEGARD FINANCIAL. SAFEGARD FINANCIAL has no control over its privacy practices and assumes no responsibility in connection with your use of these third-party websites. We recommend that you check the privacy policy of any website before you use it or provide any information.

Additional Information For Usage-Based Insurance Program Users

Additional information for policyholders enrolled in our usage-based insurance program is included in the agreement provided upon enrollment in the program.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Additional Information For Usage-Based Insurance Program Users

The agreement that policyholders engaged in our usage-based insurance program receive upon enrollment in the program contains further information.

Please feel free to contact us with questions or concerns regarding our privacy policy and practices by emailing us at info@safegardfinancial.com or calling us at 256-567-4335.

Changes To This Privacy Policy

We may modify our privacy policy from time to time. The most recent version is always posted at SAFEGARD FINANCIAL.com. When we make changes, we will revise the effective date at the top of this Privacy Policy.

Alternative Format

This policy can be accessed in an alternative format by contacting a SAFEGARD FINANCIAL representative at 256-567- 4335

What To Do If You Have Privacy Or Security Concerns

If you have a concern about privacy or security at SAFEGARD FINANCIAL, we want to hear about it by mail or email.

Please write to us at:

Privacy Administration
SAFEGARD FINANCIAL, LLC
6275 University Dr Ste 37-113
Huntsville, AL 35806